This innovative partnership aims to enhance the guest experience by promoting and streamlining real-time spa bookings through Crave in-room tablets, AppLess mobile and web solutions.
The integration leverages advanced features from Book4Time, including dynamic price scheduling and multi-person booking capabilities, to offer guests increased flexibility and convenience in planning their spa visits. By making these features accessible across web, mobile, and tablet platforms, guests enjoy a consistent and seamless booking experience, no matter their preferred device.
"Our technology partnership with Crave will allow our clients to offer their guests streamlined operations when booking treatments in their spa and wellness departments. This makes it even easier to capture the most revenue while providing an enhanced experience to the guest, without the need to make a trip down to the spa, make a call, or face call abandonment during high traffic times."
- Sal Capizzi, Book4Time VP Marketing
Crave’s sophisticated messaging platform, recognized for its effectiveness in stimulating guest interest, complements this integration by encouraging more bookings at less busy times. With 80% of hotel guests interacting with Crave tablets and 50% of these guests viewing spa information and services, the collaboration between Crave and Book4Time promises to optimize spa utilization and increase revenue.
"Many of our clients already benefit from Book4Time’s capabilities, and our tablets have proven highly effective in maximizing spa bookings and revenues. We will be promoting real-time availability to guests across tablet, mobile and web, using messaging to help fill vacant slots before they expire."
- Andrew Cindrey, Crave COO