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Crave AI

Your AI development partner

Partner with Crave to give your clients an AI service experience like no other.

If you need help implementing AI into your product or service, Crave have the in-depth knowledge, expertise, and platform to take your AI capability to the next level.

Book a free consultation

An AI delivery platform like no other

Crave AI is a robust platform enabling natural language AI bots with either text or voice input, with a wide range of applications.

The platform allows for rapid development and implementation of natural language AI to bring new functionality and efficiency to your clients.

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Fast-track your AI development

The Crave AI team can help you achieve your AI goals quickly and more economically than developing AI capabilities in-house.

The team have considerable knowledge and expertise in AI, and our platform has the flexibility to provide rapid leading-edge AI deployments for many services across many industries.

In a rapidly developing environment, the Crave AI experts ensure they are constantly ahead of the curve, always learning as much as they can about AI and large language models.

Crave can bring the power of AI to your clients and help diversify your product mix. We're already helping partners integrate powerful AI service solutions for their clients.

Natural language conversation

Speak to an AI like you've never seen before, the closest thing to another human you'll have ever experienced. Unlike with humans, AI service is consistent, reliable, and always on-brand.

Multi-lingual support means visitors can be delighted by the ability to speak in their native language.

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Multi-media conversation

Crave AI includes unique multi-sensory capabilities. It harnesses interactive visual content that dynamically alters based on the conversation with the user.

This can be deployed to many use cases - a hotel guest wanting to know what's on the in-room dining menu is shown a menu from which to order, a house seeker is presented with AI selected properties based on the conversation, and a video chat.

This can be anything that's shown in a normal web browser, giving endless flexibility through existing websites or progressive web apps.

Conversation configurator

Collect data from visitors accurately and naturally through conversation, allowing you to qualify leads or populate CRMs.

Configurable decision logic gently guides the conversation, and can then determine actions based on the results.

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Easy deployment

Crave AI can be deployed as either a full web window interface, or as a floating widget as with regular chat-bots.

The web window interface sits in front of your current web based site or application and directs visitors to the relevant information or service.

The widget sits discreetly alongside your current site, waiting for the visitor's activation, giving assistance when required.

Integrated human communication

Sometimes an AI can’t give the right answers, and sometimes people just want to speak to a human. Crave AI bots can instantly connect users to a human via a video call right from their browser, using the Crave Instant Video service.

This opens the possibility to connect qualified leads with a sales team, qualify issues and escalate high priority tickets to team members, or connect on-site staff to senior staff with complications. 

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Robust data security

Crave AI allows secure transactions, payments, and service requests within the AI Web Window. This interaction is kept discrete from any AI services for maximum data security.

For text and voice interactions without a web window, Crave AI provides transaction capabilities by sending secure links for completing bookings or orders to users' phones or email.
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A personality to match any brand

With Crave AI each instance has a persona with a personality and character developed to match the brand it represents.

A variety of voices and accents are available, and you can choose the tone and style in which the AI speaks to fit your brand.

Use Cases

For Hotels and Hospitality

It's unlikely your guests will have experienced an AI solution quite like this.

Almost any question, in any language, is met with a professional, polite, informative and accurate answer.

Our unique AI Display Window brings the conversation to life by displaying web pages, booking and ordering services, pictures, videos and menus.

For the Property Sector

Use AI as a unique way to capture data from leads accurately, qualify them, and pass them on to an agent if required. All the while, giving the visitor a great experience delivering property search results they're looking for.

Under development are also a property valuation bot to give instant valuations after asking relevant questions, and a tenant management bot for qualifying issues and requests before passing on to property managers.

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For field engineers

Crave natural language AI bots can help increase the quality and speed of on-site data capture and reduce inaccuracies.

Use the conversation configurator to make sure engineers are providing detailed notes and record of repair, and with integration to databases, validate serial or identification numbers.

If an issue is proving difficult to diagnose or repair, connect field engineers to senior team members off site via Crave Instant Video.

For contact centres

An obvious solution for contact centres using natural language AI is for initial contact with inbound calls or live chats. Leads or service requests can be filtered, qualified, and then prioritised before they even speak to a human.

AI bots can also be used behind the scenes with agents, ensuring accurate, consistent, and relevant data capture by guiding them through processes defined by the AI conversation configurator.

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Why Partner with Crave?

   

 

Whitelabelled product

We've developed a flexible platform to provide AI as a service within your own product offering.

Expertise / Knowledge

Our team has decades of experience developing user centric digital products, and now specialises in AI.

Scalable & Reliable

We've developed a platform suitable to scale from SMEs to enterprise organisations.

 

Speak to one of our AI experts

Are you interested in learning more about Crave AI and how Crave can help improve your services and products with AI?

Schedule a conversation using the form or video call the Crave team now.

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