Your products are the individual pages of information you share with your guests. Products always appear within at least one category within the menu and can have multiple functions.
Products can be one of four different types which allows them to be much more functional and useful across all different areas of the device to cover a broad range of needs.
Products are used as information displays for specific items or areas. These could include orderable breakfast items or local park information for example. Products can also display imagery, PDF attachments, weblinks and more.
Products can take on one of four different product types and these will determine how the product functions.
Normal - Normal products are the default a product will be set to. Normal products act as orderable items that will enter the cart/basket when selected. These can have set prices and are often seen within orderable menu items such as breakfast or dinner items.
Directory - Directory products will display identically to a normal product however the option to add this product to your basket won't be available. Directory products work as information displays and are commonly used within a guest directory to give information on property policies etc.
Service Items - Service items work similarly to normal products, however, instead of the product being placed into a cart/basket the product becomes a service and when requested will bypass the cart and go directly to a staff console.
Web Links - Web link products work very similarly to directory products however web link products gain a button which will act as a link to a destination point, which is often an external website.
Availability - Availability products are solely used for our Book4Time integrated products, allowing them to pull the availability from the integrated system.
Products have a lot of useful functionality that can be used in a variety of specific situations to better suit the end goal of what you want to achieve. However, some parts of a product are always likely to be used.
Prices - All products can be given a price amount. Some products may not need a price however it is very common to add pricing to products, especially products which are orderable items.
Descriptions - Product pages display a large text window which can be used for block text descriptions. All products should contain some information within their description field as this is necessary for displaying key information relating to the topic of the product.
Schedules - Like categories, schedules can be applied more directly to individual products. This can ensure that this product is not available to be ordered or requested outside of specific hours that can be adjusted as needed.
Alterations - Alterations can be assigned to individual products should they need specific, extra selectable information or guest details. Click here to read more on alterations.
Products can, and should, contain at least one main image to keep the product engaging. Imagery can be added by navigating to the Images tab inside the product.
You will notice when adding an image a list of tick boxes available. The dimensions you will need will be ticked automatically.
Product view layouts will affect how the text and image works together inside the product. Wide Image (630x646 px) is selected as standard but Narrow Image (356x524 px) can also be used in instances where you have more text in the product description.
Attachments can be used within all product types and allow you to display extra information without taking up too much space in the product description.
Attachments are most commonly a document or weblink. A great example of a product attachment is PDF menu, if your product is centered around one of your on-property restaurants, you may want to add the menu to the product for the guest to open and read.
Attachments can be added from the attachment tab within the product. Simply select your attachment type and upload the relevant files or links to successfully apply it to the product.
Thumbnails need to be added by selecting the thumbnail tab and adding a square image.
Tax tariffs allow additional taxes to be set and applied to individual products as a set percentage.
Tax tariffs are shown as a total at the order summary page and reflect all the tax amounts from the items in the order basket.
Tax tariffs are set under General Configuration -> Tax Tariffs and are compulsory to be applied to ALL products if an AppLess configuration is made.
Tax tariffs are only applicable to mobile solutions.
Products descriptions and AppLess pages have the capability to work alongside markdown coding. Markdown allows for some extra functionality whilst also contributing to the style, design and structure of the product or page.
Markdown is commonly used to insert images into product descriptions but can also be used to insert line breaks and adjust text styles such as making text bold, italic or a heading.
Please see useful markdown code that can be used in your descriptions;
Insert Line Break - '---'
Insert Image - ''
Heading Text - '## text'
Bold Text - '**text**'
Italic Text - '*text*'
Connect with our support team to discuss any content or support requirements you may have.