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Content Support

This section will guide you through the process of performing essential updates to all basic content displayed on a client's tablet or mobile solution.

For more complex content requirements, such as adding new UI tabs, adjusting room/TV controls or updating integration set-ups, please reach out to Crave 2nd-line support for assistance.

How to Add a Category

Learn how to create a new category within the client's existing menu structure.

Category

How to Add a Product

Learn how to create a new product within the client's existing menu structure.

Product-1

How to Adjust Product Visibility

Adjusting product visibility allows you to temporarily hide items without removing them from the CMS entirely or to link visibility to their ordering windows based on a product schedule. 

Visility

How to Adjust a Product Price

Find out more about how to adjust prices applied to products.

Prices

How to Adjust a Product Description

Descriptions are the main body of text of a product. A product's Short Description is applicable only to the mobile ordering solution.

descriptiones

How to Add Product Imagery

Products can have images applied to them to enhance their display.

Imager

How to Add Category Imagery

Categories can have imagery applied to them which reflect a client's brand.

CI

How to Add Product Attachments

Attachments allow you to add additional documents, such as PDF menus, or external URLs to a product description.

Attachmen

How to Add Product Markdown

All text in the Product Description can be formatted using markdown. Markdown text can also be used to incorporate additional design elements, menus or images into the description.

Markdown

How to Create an Ordering Schedule

Ordering schedules can be applied to both products and whole categories to control the times they're available to order/request on a daily or weekly basis.

Sched

How to Create an Alteration

Alterations allow guests to customize their orders to their liking and supply additional information for the benefit of property staff.

Alteration

How to Add a Home Screen

Home screens are one of the primary promotional tools at the disposal of clients and can be scheduled according to their requirements.

HS

How to Create a Message

Messages are another tool staff can use to promote their offerings to guests in a more targeted way. These can be scheduled to go out at specific times to a group of rooms of their choosing.

Message

How to Add/Adjust Marketing Schedule Entries

Marketing Schedules allow for the regular scheduling of Home Screens, Messages and UI Widgets.

Market
Speak to support

Speak to support

Connect with our support team to discuss any content or support requirements you may have.